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How to Prevent Frozen Pipes in New York (and What to Do If They Burst)

By Fletcher Plumbing NY · Updated 2026-09-15

Every January our phones light up with burst pipe calls from Buffalo to Long Island. Most of them were preventable.

Prevention checklist

  • Insulate exposed pipes in basements, crawlspaces, attics and garages.
  • Disconnect garden hoses and shut off outdoor spigots from inside.
  • Seal drafts near pipes with foam or caulk.
  • Keep the thermostat at 55°F or higher, even when away.
  • Open cabinet doors under sinks on exterior walls.
  • Let a trickle of water run from the faucet farthest from the main on extreme nights.

If a pipe freezes

Keep the faucet open, then warm the pipe gradually with a hair dryer or warm towels starting nearest the faucet. Never use an open flame. If you cannot find the frozen section or the pipe is inside a wall, call for frozen pipe repair.

If a pipe bursts

Shut off the main water valve immediately, open faucets to relieve pressure, cut power to wet areas and call our 24/7 emergency plumbers. We respond across New York day and night.

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Fletcher Plumbing NY serves every city in New York 24/7. Call (888) 809-6756 or find your local plumber.

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